OIS Plans New Web Presence, Support Portal

The Arkansas Tech University Office of Information Systems (OIS) will debut a new website for its operating area and a new support portal on Monday, April 16.

“(OIS) is always working to make your technical service experience more efficient and convenient by providing options for solutions in an easy-to-find format,” reads a statement from OIS. “This new website will provide better navigation and a pleasing new look. The new support portal, Freshservice, will blend in nicely with new functionality and will replace Parature due to its end of life. The new support portal will provide all users a fresh, new way to access our documented solutions, submit a ticket when needed and request items from a service catalog.”

The refreshed web presences will be accessible through https://ois.atu.edu/.

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