Customer Service Workshop Set for Aug. 7

The Arkansas Small Business and Technology Development Center (ASBTDC) regional office at Arkansas Tech University and the ATU Office of Human Resources will present a customer service workshop from 1-3 p.m. on Tuesday, Aug. 7, in Rothwell Hall room 138.

Attendees will learn about the relationship between excellent service, positive customer experience and repeat business.

Personnel from the Russellville Area Chamber of Commerce will share tips for making a positive first impression, fine-tuning customer service skills, handling unhappy customers and creating a positive customer service environment.

There is no cost to attend, but advance registration is required by no later than Aug. 6 at (479) 356-2067 or http://asbtdc.org/training/russellville-events.

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